Connecting systems.
Optimizing outcomes.
Simplify procurement and improve operational efficiency. Proctel brings experienced people, AI tools and business software to help you cut costs, protect systems and support your teams.
Start with the question you are trying to answer
- Where is our spend going?Spend analytics and tail spendSpendCube · 2:05
- How do we source faster, and still decide well?eSourcing and IT sourcingFulcrum · 2:26
- Is every invoice compliant, and every payment checked?E-invoicing and AP controlsAcordium · 2:28
- Can we make it, where, and at what margin?Demand-to-supply planningPlanexa · 2:04
- How much inventory is enough?Inventory optimisation and replenishmentInvexa · 3:03
- Who runs it day to day?BPO, workforce and automationProctel BPO · 0:30
Where is our spend going?
Most organisations cannot answer this cleanly. Supplier names repeat, invoices arrive without purchase orders and small purchases pile up in the tail. Proctel's spend analytics consultants clean and classify your data, build a spend cube you can trust, and show where tail spend, supplier concentration and expiring contracts need attention.
How do we source faster, and still decide well?
Sourcing events still run on spreadsheets and email: weeks of drafting, quotes compared by hand, savings nobody can trace. Proctel runs eSourcing with you, and Fulcrum, our eSourcing platform, takes each event from demand to signed contract with your approvers at every gate.
Is every invoice compliant, and every payment checked?
Groups that trade across countries now issue e-invoices under each country's rules: ZATCA clearance in Saudi Arabia, an IRN in India and, from 2027, the UAE's mandate. Supplier invoices, meanwhile, are often paid before anyone has matched them to the order and the goods received. Acordium, our e-invoicing and AP controls platform, works alongside your ERP: it checks every sales invoice against the country's rules before submission, matches supplier invoices before payment, holds changed bank details for a second person and routes every approval by amount and role.
Can we make it, where, and at what margin?
When sales needs a delivery date, the answer usually means spreadsheets and calls to three plants. Planexa checks a new order against real capacity and materials across every plant, recommends the line that makes the date, and shows the landed cost and margin before you commit.
How much inventory is enough?
Too little inventory and a critical spare stocks out and a line stops; too much and working capital is tied up while batches expire. Invexa, our inventory intelligence platform, checks every item across your plants each morning, drafts requisitions sized to your policy, looks for surplus at the other plant before buying, and routes every draft to the right approvers. Agents draft; people decide.
Who runs it day to day?
Insight pays off only when the work gets done, so Proctel also brings the people and the operation: a Hyderabad contact-center operation with over 100 seats for US and UK inbound support, skilled manpower for projects and plants, independent retail stock audits, and AURA agents for routine procure-to-pay and accounts payable work.
Everything Proctel does
Consulting, software and managed delivery across procurement, technology and operations. Every service has its own page.
Procurement
Operations
Practitioners first. Software we built. People who run it.
Proctel is a procurement services and solutions provider: we help businesses improve procurement, operations and growth. Engagements are led by practitioners with deep functional expertise, and the same partner can diagnose the problem, give you the tool to fix it and run the work afterwards. We are measured on outcomes, not activity.
- 01
Discover
Goals, constraints, current-state landscape and strategic priorities.
- 02
Diagnose
Gap analysis, risk identification, benchmarking and stakeholder alignment.
- 03
Design
Solution architecture, roadmap, business case and quick wins.
- 04
Deploy
Agile implementation with testing, training and change management.
- 05
Drive value
Benefits realisation, performance measurement and continuous improvement.
Certified to international standards
Our quality, information security and contact-center operations are independently certified, across consulting, software, AI and BPO delivery.
- ISO 9001:2015Quality management
- ISO/IEC 27001:2022Information security
- ISO 18295-1:2017Customer contact centers
- ISO 18295-2:2017Clients of contact centers
- GDPRData protection compliance assessed
Technology partners that extend our reach
We help clients choose, buy and set up business software through our technology partners.
Reseller · Referral · Implementation
Reseller · Referral · Implementation
Reseller · Referral · Implementation
Reseller · Implementation
Reseller · Referral · Implementation
Reseller · Referral · Implementation
Alliance and co-owner network
UAE & GCC
Agentic AI and intelligent automation · S2P consulting · S2P SaaS · Enterprise applications · Cyber security · ESG
UAE
Blue-collar workforce management services.
India & US
Enterprise application consulting · Serialization and track-and-trace · SaaS eSourcing and CMMS
India, UAE & US
Enterprise application consulting · Serialization and track-and-trace · Cyber security · ESG
Globally capable. Locally informed.
Our footprint supports clients across procurement, warehousing, fulfilment, transportation, last-mile and returns.
Dubai, U.A.E.
Office 101–10, Plot 184–0, Arab Bank Building, Port Saeed, Dubai, U.A.E.
Hyderabad, India
303, Nirmala Kubera Heights, Raghavendra Nagar Colony, Peerzadiguda, Hyderabad, Telangana 500092
- Philippines
- Thailand
- Malaysia
- Indonesia
Tell us the question you are trying to answer.
We start with a focused conversation about your goals, constraints and priorities, then propose the smallest useful first step.
- Primary contactcontactus@proctelnow.com
- Alliance contactproctel@blackcube.ae